At Bren & Frens, your trust is at the heart of everything we create.
This policy explains how we collect, use, and protect your personal information when you interact with our website or make a purchase.

1. Information We Collect:

• We collect only what is essential to support your experience with us:

  • Personal details — name, email address, phone number, billing and shipping information

  • Order information — products purchased, payment details processed securely through trusted third-party providers

  • Technical data — cookies, IP address, device type, and usage information that helps us improve our website

  • Communication history — messages or requests sent to our team

  We never sell your data.

2. How We Use Your Data:

Your information allows us to offer a seamless and secure experience:

• To process and deliver your orders

• To provide support and communicate essential updates

• To refine and improve our website and services

• To personalize your experience where appropriate

• To meet legal or regulatory requirements

We use your data solely to enhance your relationship with Bren & Frens.

3. Data Protection:

We implement industry-standard security measures to protect your information and limit access to only those who require it.
While no digital transmission is entirely risk-free, we remain committed to maintaining a secure environment and continuously strengthening our protections.

4. Your Rights:

Depending on your region (including GDPR-protected areas), you may request:

• Access to the personal information we hold

• Corrections or updates to inaccurate details

• Deletion of your data, where legally permitted

• Opt-out from marketing communications

• Control over cookie preferences

To make any of these requests, contact us at info@brenandfrens.com
We answer with transparency and respect.